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 Old 07-11-2014, 05:39 PM   #1
 
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Default Eric rocks.

Been one of those really fucked up weeks ya know? Excuses aside, on a customer service call I acted like an asshole when I thought I wasn't getting what I needed from Edge and Eric. Turns out that I'm a moron. The whole problem was my fault but Eric took it like a champ and soldiered on. I did call back to apologize and Eric even tried to make me feel better by accepting some of the blame which he didn't need to do at all.

Give that man a cookie!

Thanks Eric!

- Bryan Schear
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'08 MS3 CWP
BNR s3 // Corksport; SRI, TIP // COBB AP V3 // Autotech internals // Weapon R; 3" DP, 3" TP, Secret Weapon Air Filter // Grimm Speed EBCS // HKS SSQV BOV // JBR BSD // ACT 6 puck w/ Prolite FW // Escort Max // Bosch 3 bar MAP // FreekTune in progress

Corksport; RSB, Shifter Bushings // Ground Control; coilover kit, camber plates // JBR; Trilogy, EGR delete, Battery box, TIIG, TITG // Weapon R OCC // Motegi MR 125 18x8 +45 // Potenza S-04 Pole Position 235 // Eibach 5mm spacers // Stoptech slotted rotors // TWM; SSP, Competition Series 7" knob // Ralco RZ STS // Hawk HPS // Goodridge SS lines // ARP studs // Cometic HG

Corksport; lic plate kit, fog light kit // RallyArmor flaps // HD lip // Whispbar roof rack // Yakima Load Warrior // trailer hitch


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 Old 07-11-2014, 05:56 PM   #2
 
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Default

everybody has a bad day. big of you to own up to your asshatness.
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09 Speed3 ,sold
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2014 06 ms6 gt3076 built bolted
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SOLDforged pistons/rods, bsd baffle, cs turbo, fmic, occ, spin on conv, catless long dp, e30, sri, cpe hpfp, rmm, ported im.
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 Old 07-11-2014, 10:45 PM   #3
 
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Takes a real man to admit when you are wrong. Props to ya
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 Old 07-11-2014, 10:51 PM   #4
 
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I think I heard about this.... "a ruler" right?
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 Old 07-12-2014, 11:13 AM   #5
 
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....yeah....

After dealing with bankers, phone companies, credit card companies, multinational corporations... well, it's refreshing to see that, at least in this field, customer service does matter - the customer matters - and you don't have to assume that the rep is full of shit, don't give a fuck about your problem and hope you will just go away, or scream at them to solve a problem.
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'08 MS3 CWP
BNR s3 // Corksport; SRI, TIP // COBB AP V3 // Autotech internals // Weapon R; 3" DP, 3" TP, Secret Weapon Air Filter // Grimm Speed EBCS // HKS SSQV BOV // JBR BSD // ACT 6 puck w/ Prolite FW // Escort Max // Bosch 3 bar MAP // FreekTune in progress

Corksport; RSB, Shifter Bushings // Ground Control; coilover kit, camber plates // JBR; Trilogy, EGR delete, Battery box, TIIG, TITG // Weapon R OCC // Motegi MR 125 18x8 +45 // Potenza S-04 Pole Position 235 // Eibach 5mm spacers // Stoptech slotted rotors // TWM; SSP, Competition Series 7" knob // Ralco RZ STS // Hawk HPS // Goodridge SS lines // ARP studs // Cometic HG

Corksport; lic plate kit, fog light kit // RallyArmor flaps // HD lip // Whispbar roof rack // Yakima Load Warrior // trailer hitch


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 Old 07-12-2014, 12:28 PM   #6
 
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You're still an asshat though.
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Dash08: I don't see the whole pedophile thing, But Predapio is a dirty old bastard. So, I wouldn't rule it out entirely.
That's also why he fits in here. We're all a bunch of filthy, perverted, arrogant, pessimistic, self-righteous assholes who find entertainment at other peoples expense.
What a lovable bunch we are!!
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 Old 07-12-2014, 06:33 PM   #7
 
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Default

Originally Posted by predapio View Post
You're still an asshat though.
Oh, no doubt. If I just had a job where I was forced to be nice to people or go hungry I might be a better person.... say, like an auto parts sales person or customer service rep.

edit: Damn it... the "vendor" tag threw me off. You don't sell car shit do ya @predapio;
I guess I need to change "auto parts sales person" to "Mazdaspeed cockroach killer".
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'08 MS3 CWP
BNR s3 // Corksport; SRI, TIP // COBB AP V3 // Autotech internals // Weapon R; 3" DP, 3" TP, Secret Weapon Air Filter // Grimm Speed EBCS // HKS SSQV BOV // JBR BSD // ACT 6 puck w/ Prolite FW // Escort Max // Bosch 3 bar MAP // FreekTune in progress

Corksport; RSB, Shifter Bushings // Ground Control; coilover kit, camber plates // JBR; Trilogy, EGR delete, Battery box, TIIG, TITG // Weapon R OCC // Motegi MR 125 18x8 +45 // Potenza S-04 Pole Position 235 // Eibach 5mm spacers // Stoptech slotted rotors // TWM; SSP, Competition Series 7" knob // Ralco RZ STS // Hawk HPS // Goodridge SS lines // ARP studs // Cometic HG

Corksport; lic plate kit, fog light kit // RallyArmor flaps // HD lip // Whispbar roof rack // Yakima Load Warrior // trailer hitch


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 Old 07-12-2014, 07:29 PM   #8
 
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No worries man. You made amends. We all fuck up.
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Dash08: I don't see the whole pedophile thing, But Predapio is a dirty old bastard. So, I wouldn't rule it out entirely.
That's also why he fits in here. We're all a bunch of filthy, perverted, arrogant, pessimistic, self-righteous assholes who find entertainment at other peoples expense.
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 Old 07-14-2014, 08:03 AM   #9
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Originally Posted by Strangel View Post
Been one of those really fucked up weeks ya know? Excuses aside, on a customer service call I acted like an asshole when I thought I wasn't getting what I needed from Edge and Eric. Turns out that I'm a moron. The whole problem was my fault but Eric took it like a champ and soldiered on. I did call back to apologize and Eric even tried to make me feel better by accepting some of the blame which he didn't need to do at all.

Give that man a cookie!

Thanks Eric!

- Bryan Schear
Haha thanks Bryan. We appreciate it. The funny thing is we were about to just take care of it and send you a new set or something. Glad you got it worked out.

....your avatar doesn't lie though....
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